Printing - Diagnosing common problems

Printing on a workstation and getting a message can not find a printer

• Try again - sometimes the problem goes away immediately
• Select the other printer from the drop-down box
• Shut down the application, re-open it, & try again
• If nothing else works, restart the computer - this should always work
• Have the student try at a different workstation, since rebooting takes a while 

Not getting past "Calculating" on Print Assistant menu (either workstation or laptop)

• Go to student printer, and:
  • Make sure it isn't printing anything
  • Shut printer off (on/off switch on right side) & back on again
• Printer should be ready & functional again in a few minutes